PRIVACY POLICY

Government Administrative Training & Education Institute (GATE Institute)
Effective Date: September 7, 2026
Last Updated: September 7, 2026

Government Administrative Training & Education Institute (“GATE Institute,” “GATE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how GATE Institute collects, uses, maintains, protects, and discloses information when you visit our website, create an account, become a member, enroll in training, participate in the Certified Government Administrative Executive (CGAE) certification program, use our online learning platform, communicate with us, or otherwise interact with GATE Institute.

This Privacy Policy applies to information collected through:

· www.gatei.org;

· GATE Institute’s online learning environment;

· GATE Institute courses and training programs;

· Membership applications and accounts;

· Agency membership accounts;

· CGAE certification applications and records;

· Continuing education and CEU records;

· Forms, surveys, and registrations;

· Email communications;

· Events, webinars, and professional development activities; and

· Other GATE Institute products and services that reference this Privacy Policy.

By using GATE Institute Services, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information GATE Institute collects depends on how you interact with us.

A. Personal and Contact Information

We may collect information such as:

· First and last name;

· Preferred name;

· Email address;

· Telephone number;

· Mailing address;

· City, state, and ZIP code;

· Employer or agency name;

· Job title;

· Department or division;

· Professional role;

· Government or public safety sector;

· Username or account information; and

· Other contact information you voluntarily provide.

B. Membership Information

When you apply for or maintain a GATE Institute membership, we may collect:

· Membership category;

· Membership start and renewal dates;

· Founder Membership status, when applicable;

· Agency membership affiliation;

· Agency seat assignment;

· Membership payment status;

· Membership benefits used;

· Membership history; and

· Other information necessary to administer membership.

C. Course and Training Information

When you participate in GATE Institute training, we may collect and maintain:

· Course enrollment information;

· Course progress;

· Completion dates;

· Training hours;

· Continuing education units or CEUs;

· Assessment results;

· Quiz or examination results;

· Certificates earned;

· Learning activity;

· Course participation records;

· Download or resource activity; and

· Other educational records associated with GATE Institute training.

D. CGAE Certification Information

Individuals applying for or maintaining the Certified Government Administrative Executive (CGAE) credential may provide additional professional information.

This may include:

· Certification application information;

· Employment or professional experience;

· Educational information;

· Eligibility information;

· Assessment or examination results;

· Certification status;

· Certification award date;

· Certification expiration date;

· Recertification information;

· CEU documentation;

· Credential number or certificate ID;

· Credential verification information;

· Certification disciplinary or integrity records, if applicable; and

· Communications concerning certification.

GATE Institute may maintain certain certification records after a credential expires or is otherwise no longer active when reasonably necessary to preserve the integrity and historical accuracy of the credentialing program.

2. Payment Information

When you purchase a membership, course, certification, examination, agency package, recertification, or other paid Service, payment information may be collected and processed by a third-party payment processor.

Depending on the payment provider, this information may include:

· Name;

· Billing address;

· Payment card information;

· Transaction amount;

· Transaction date;

· Payment authorization information; and

· Transaction identification numbers.

GATE Institute does not intend to directly store complete payment card numbers or card security codes when payments are processed by an authorized third-party payment provider.

Payment providers maintain their own privacy and security practices.

3. Information Collected Automatically

When you visit or use a GATE Institute website or online platform, certain information may be collected automatically.

This may include:

· Internet Protocol (IP) address;

· Browser type;

· Device type;

· Operating system;

· General geographic area derived from an IP address;

· Pages viewed;

· Date and time of visits;

· Referring website;

· Links clicked;

· Course or platform activity;

· Session information;

· Cookie identifiers;

· Device identifiers; and

· Other technical and usage information.

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

4. Cookies and Similar Technologies

GATE Institute and service providers supporting our website or learning platform may use cookies and similar technologies.

Cookies may be used to:

· Keep users signed into their accounts;

· Maintain website functionality;

· Remember preferences;

· Process transactions;

· Support account security;

· Understand website traffic;

· Measure how visitors use GATE Institute websites;

· Improve website and course performance; and

· Support communications or marketing activities where permitted.

Some cookies may be necessary for the website or learning platform to function properly.

Where required, users may be provided with choices regarding non-essential cookies.

Users may also be able to control certain cookies through their browser settings. Disabling cookies may affect the functionality of some GATE Institute Services.

Additional information may be provided in a separate GATE Institute Cookie Policy.

5. How We Use Personal Information

GATE Institute may use personal information to:

· Create and manage user accounts;

· Process membership applications;

· Administer individual and agency memberships;

· Assign and manage agency membership seats;

· Process course registrations;

· Deliver online training;

· Track course progress;

· Administer assessments and examinations;

· Issue course completion certificates;

· Track CEUs and continuing education;

· Evaluate CGAE certification eligibility;

· Administer CGAE examinations and assessments;

· Issue and verify CGAE credentials;

· Administer certification renewal and recertification;

· Maintain certification records;

· Process payments;

· Provide receipts and transaction records;

· Respond to questions or customer-service requests;

· Send account, membership, course, certification, or renewal notices;

· Provide technical support;

· Improve courses, programs, and Services;

· Analyze website and platform usage;

· Maintain the security and integrity of our Services;

· Detect or investigate misuse, fraud, or certification misconduct;

· Protect GATE Institute intellectual property;

· Meet legal, regulatory, tax, accounting, or contractual obligations;

· Communicate professional development opportunities;

· Send newsletters or marketing communications where permitted; and

· Carry out other purposes disclosed when the information is collected.

6. Agency-Sponsored Accounts and Training

Some individuals may access GATE Institute Services through an employer, government agency, public safety organization, or other sponsoring organization.

When an organization purchases membership seats, training, certification opportunities, or other Services for its personnel, GATE Institute may provide the sponsoring organization with appropriate participation information.

This may include:

· Participant name;

· Enrollment status;

· Course participation;

· Course completion;

· Training hours;

· CEUs earned;

· Certificate status;

· Certification status; and

· Other information reasonably necessary to document participation in Services purchased or sponsored by the organization.

GATE Institute does not intend to provide sponsoring organizations with unnecessary personal information unrelated to the Services provided.

Individuals participating through an employer or sponsoring agency should understand that certain training and completion records may be available to that organization.

7. Credential Verification

Because the CGAE is a professional credential, GATE Institute may provide a method for employers, agencies, or members of the public to verify whether an individual holds an active GATE Institute credential.

Credential verification information may include limited information such as:

· Credential holder’s name;

· Credential awarded;

· Credential status;

· Certification date;

· Expiration date; and

· Credential or certificate identification number.

GATE Institute will not intentionally publish sensitive personal information as part of a standard credential verification process.

8. How We May Disclose Information

GATE Institute may disclose personal information to third parties when reasonably necessary to operate our organization and provide Services.

Service Providers

Information may be provided to service providers supporting functions such as:

· Learning management;

· Website hosting;

· Domain and website services;

· Payment processing;

· Email delivery;

· Customer communications;

· Data storage;

· Website analytics;

· Cybersecurity;

· Accounting;

· Professional services; and

· Other technology or operational functions.

These providers may process information only as permitted by their agreements, applicable law, and their respective privacy practices.

LearnWorlds

GATE Institute currently uses LearnWorlds as an online learning platform.

Information submitted through or generated by the GATE Institute learning environment may therefore be processed through LearnWorlds systems.

This may include information associated with:

· User accounts;

· Course enrollment;

· Learning activity;

· Course progress;

· Assessments;

· Certificates;

· Communications;

· Memberships;

· Transactions; and

· Other online learning activity.

LearnWorlds maintains its own terms, privacy practices, and data-processing procedures.

Professional Advisors

Information may be disclosed when reasonably necessary to GATE Institute’s attorneys, accountants, consultants, insurers, or other professional advisors.

Legal Requirements

GATE Institute may disclose information when reasonably believed necessary to:

· Comply with applicable law;

· Respond to a valid subpoena, court order, or legal process;

· Cooperate with lawful government requests;

· Protect the rights or property of GATE Institute;

· Investigate suspected fraud or misconduct;

· Protect users or others from potential harm; or

· Enforce GATE Institute policies and agreements.

9. Sale of Personal Information

GATE Institute does not sell personal information for monetary compensation.

GATE Institute’s primary business is professional education, membership, training, and credentialing—not the sale of participant information.

If GATE Institute’s practices change in a way that creates additional privacy rights under applicable law, this Privacy Policy will be updated and appropriate choices will be provided where required.

10. Marketing Communications

Users may receive communications from GATE Institute concerning:

· Professional development;

· New courses;

· Membership opportunities;

· Certification programs;

· Webinars;

· Events;

· Institute announcements;

· Educational resources; and

· Other GATE Institute Services.

Users may unsubscribe from marketing emails by using the unsubscribe method contained in the applicable communication.

Unsubscribing from marketing communications does not prevent GATE Institute from sending necessary transactional or administrative communications related to:

· An account;

· Membership;

· Payment;

· Course enrollment;

· Certification;

· Credential expiration;

· Recertification;

· Security;

· Legal notices; or

· Other Services requested by the user.

11. Surveys and Research

GATE Institute may periodically conduct surveys or research to better understand the professional development needs of government and public safety administrative professionals and agencies.

Participation in surveys is voluntary unless otherwise clearly disclosed.

GATE Institute may use aggregated or de-identified survey information for:

· Program development;

· Curriculum development;

· Industry analysis;

· Research;

· Reports;

· Presentations;

· Educational materials;

· Marketing insights; and

· Organizational planning.

GATE Institute will take reasonable steps to avoid identifying individual survey respondents in published aggregated findings unless the individual has provided appropriate permission.

12. Public Safety and Government Information

Because GATE Institute serves government and public safety professionals, users may work with confidential, restricted, or sensitive agency information.

Users should not submit confidential government, investigative, criminal justice, personnel, medical, security-sensitive, or other protected agency information to GATE Institute unless specifically authorized and necessary for an approved purpose.

GATE Institute systems are not intended to serve as:

· Criminal justice information systems;

· Evidence repositories;

· Investigative databases;

· Government records-management systems;

· Classified information systems; or

· Secure agency communication networks.

Users should use fictionalized, de-identified, or appropriately redacted information when discussing workplace examples through GATE Institute educational activities.

13. Data Security

GATE Institute takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include:

· Password-protected accounts;

· Access controls;

· Secure third-party technology providers;

· Limited access to personal information;

· Security monitoring;

· Secure payment processing;

· Data-management procedures; and

· Other measures appropriate to the nature of the information maintained.

No internet transmission, electronic storage system, or technology platform can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should promptly contact GATE Institute if they believe their account has been compromised.

14. Data Retention

GATE Institute retains personal information for as long as reasonably necessary to:

· Provide requested Services;

· Maintain membership records;

· Maintain training and CEU records;

· Administer certification and recertification;

· Verify credentials;

· Maintain appropriate business and financial records;

· Resolve disputes;

· Enforce agreements;

· Meet tax and accounting obligations;

· Protect against fraud or misuse; and

· Comply with applicable legal requirements.

Different types of information may be maintained for different periods.

Certain certification, credential, transaction, and course-completion records may be retained for an extended period because they document professional credentials, education, or business transactions.

When information is no longer reasonably required, GATE Institute may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

15. Your Privacy Choices and Rights

Depending on where you live and the laws applicable to GATE Institute, you may have certain rights regarding your personal information.

These may include the right to request:

· Confirmation that GATE Institute maintains personal information about you;

· Access to certain personal information;

· Correction of inaccurate personal information;

· Deletion of certain personal information;

· A copy of certain personal information;

· Information regarding how personal information is used or disclosed;

· Withdrawal of certain permissions previously provided; or

· Other privacy choices required by applicable law.

Not every right applies in every circumstance, and certain information may be retained when necessary for legitimate business, credentialing, security, contractual, tax, legal, or recordkeeping purposes.

For example, GATE Institute may need to maintain a historical record showing that a CGAE credential was issued even if the credential holder later requests deletion of other account information.

GATE Institute will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Submitting a Privacy Request

Privacy requests may be submitted to:

[email protected]

Please include sufficient information for GATE Institute to understand and process your request.

For security purposes, GATE Institute may need to verify your identity before providing, correcting, or deleting personal information.

Where permitted by law, GATE Institute may deny or limit requests that cannot be reasonably verified or that are subject to a lawful exception.

16. Account Information

Users may be able to review or update certain account information directly through their GATE Institute or LearnWorlds account.

If information cannot be updated through the account, users may contact GATE Institute at:

[email protected]

17. Children’s Privacy

GATE Institute’s Services are designed primarily for adult professionals and are not directed to children.

Users generally must be at least 18 years of age to independently purchase GATE Institute Services or create an account unless participation has been specifically approved through an appropriate program or organizational arrangement.

GATE Institute does not knowingly seek to collect personal information directly from children under the age of 13.

If GATE Institute learns that personal information from a child has been collected in circumstances requiring deletion or parental authorization, appropriate steps will be taken consistent with applicable law.

18. Third-Party Websites and Links

GATE Institute websites, courses, or communications may contain links to websites or services operated by third parties.

GATE Institute does not control the privacy practices of third-party websites.

Users should review the privacy policies of third-party websites before providing personal information to them.

The presence of a link does not necessarily constitute GATE Institute’s endorsement of the third party’s privacy practices.

19. Social Media

GATE Institute may maintain pages or accounts on social media platforms.

Information submitted directly to a social media platform is also subject to that platform’s terms and privacy practices.

Information users choose to post publicly on social media may be visible to other users and should not be considered private.

20. Changes to This Privacy Policy

GATE Institute may update this Privacy Policy periodically to reflect:

· Changes in GATE Institute Services;

· Changes in technology;

· New membership or certification programs;

· New service providers;

· Changes in privacy practices; or

· Changes in applicable legal requirements.

The revised Privacy Policy will include an updated “Last Updated” date.

Material changes may also be communicated through the GATE Institute website, learning platform, account notification, or email when appropriate or required.

21. Relationship to Other GATE Institute Policies

This Privacy Policy should be read together with other applicable GATE Institute policies and agreements, including:

· Terms and Conditions;

· Refund and Cancellation Policy;

· Cookie Policy;

· CGAE Certification policies;

· Membership terms;

· Agency agreements; and

· Other policies applicable to specific GATE Institute Services.

If a specific written agreement includes additional privacy provisions, those provisions may apply to the applicable relationship.

22. Contact GATE Institute

Questions, concerns, or requests regarding this Privacy Policy or GATE Institute’s privacy practices may be directed to:

Government Administrative Training & Education Institute (GATE Institute)
Website: www.gatei.org
Email: [email protected]

Mailing Address:
 3050 Cobb Pkwy NW, Apt. 3134
 Kennesaw, GA 30152

By accessing or using GATE Institute Services, you acknowledge that you have had the opportunity to review this Privacy Policy.